As a senior member of staff, it is essential that I ensure that all staff including myself are aware that we are accountable for our actions. Policies and procedures are in place to protect both staff and our client, and these procedures must be adhered to at all times. Staff are given copies of job description and specification which sets out clear roles and responsibilities, these are referred to at regular intervals through supervision and staff meetings to ensure that staff have a good understanding of their duties and boundaries. Staff are subject to a thorough induction process during which they all sign to say that they have received policies and code of conduct. This ensures that all staff are given a consistent message and the standard that we work to is very clear. All of these things ensure that staff work within their roles and responsibilities and are accountable for their actions on a daily basis.

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